SHIPPING AND DELIVERY

SHIPPING OPTIONS  

SPAIN 

  • Standard shipping
    Estimated delivery time 2-3 working days within the peninsula and 3-6 working days for elsewhere.
  • Express shipping
    (Only peninsula) Estimated delivery time 1-2 working days

EUROPE

  • Pickup Point
    The order will be sent to a pickup point near the provided address so that the customer can collect it. More economical, flexible, and sustainable.
    Estimated delivery time of 4-7 business days. Only for Germany, Belgium, the Netherlands, and France.
  • Standard Shipping
    The waiting time will depend on the destination country, but it usually takes around 4-7 business days.

These delivery times are only estimations. We normally use ‘Correos’ for shipping, but, sometimes, and depending on circumstances, we may choose other companies to ensure your order arrives quickly and effectively.

SHIPPING COSTS

Within the Peninsula, Germany, France, Belgium, and the Netherlands, shipments will be free for orders over €35, and for the rest of Europe, starting from €55. Only valid for standard shipments within the Peninsula and pickup points in Germany, France, Belgium, and the Netherlands. If a customer needs express shipping, it will be charged extra.
The cost of shipping will be discounted automatically during the checkout. 

SHIPPING TRACKING
Once purchase is completed,  you will be able to track your order through a link attached on a confirmation email.

TRANSPORT LIABILITY
Customers will be responsible for  any charge incurred by   customs clearance, including any tax or additional tariff.

The Arctic Bay will not be responsible if delivery cannot be made because of:

  • Details provided by the customer are false, inexact or incomplete
  • There are causes beyond the control of the shipping company, such as the absence of the customer or the halting of the order at customs. 

 

    The Artic Bay

    Nature inspires us to create sustainable products made in Europe.

    Certificado AEKO Calcetines